About Company Alchemist is one amongst the top coaching institute for MBA prep programs. It is an IIT-IIM alumni initiative with one of the best track records in the industry. It has been around for nearly two decades and has multiple centers across NCR. http://alchemistindia.com Responsibilities and Duties Career Guide (Student support ) is a very integral part of the Alchemist Team. The primary responsibilities would be as follows (but not limited to ...) Responsibilities:
Mentor the students assigned to you throughout their Alchemist\'s journey by ensuring they are engaging with the product and content
Guide the student throughout their academic journey by directing them to right resources, valuable content, and academic learning
Leverage multiple communication channels (call, chat, video) to mentor and engage with students and parents
Closely monitor and analyze students\' performance dashboard to chart the overall progress of the students
Leverage the dashboards to share a progress report with students and parents regularly
Drive student\'s academic and extra-curricular success and performance through constant motivation and counseling
Enable students and parents to engage with and utilize the app to fullest
Ensure achievement of daily/ weekly/ monthly targets under the guidance of your managers
Required Experience and Qualifications Graduate and above. Must have at least 3-5 yr of experience in directly handling of customers
Should have a pleasing demeanor that students feel comfortable to reach out to. Extremely comfortable with English and Hindi language.
Well groomed and extremely confident with interactions. Be proactive , forthcoming and very comfortable reaching out and interacting with students.