: Initiate and respond to calls, emails, and chat inquiries to understand student expectations, learning goals, and career plans.
Educational Guidance:
Break down the various UG/PG program features, curriculum details, skill outcomes, and industry relevance in a clear and relatable manner.
Admissions Consulting:
Support applicants with eligibility clarification, documentation requirements, fee-related queries, and enrollment steps.
Follow-Up & Engagement:
Build trust through consistent follow-ups, nurturing leads from inquiry to successful admission.
CRM Management:
Ensure all student conversations, lead updates, and follow-up actions are accurately recorded in the CRM platform.
Goal Orientation:
Contribute to monthly admissions and counseling targets while maintaining quality, transparency, and student satisfaction.
Qualifications :
Bachelor's degree in any field.
0-2 years of experience in counseling, customer handling, or a related field.
Freshers with strong communication skills are encouraged to apply.
Excellent English speaking ability with strong listening and interpersonal skills.
A proactive, solution-driven attitude with the ability to work in a dynamic, target-driven setting.
Job Types: Full-time, Permanent, Fresher