Job Description

Key Responsibilities:

Engage with potential students via inbound/outbound calls, emails, and chat to understand their learning needs and career aspirations. Clearly explain various UG/PG program offerings, curriculum structure, learning outcomes, and career prospects in a student-friendly manner. Provide guidance on eligibility criteria, documentation and application steps. Track student progress throughout the inquiry-to-enrollment journey, ensuring consistent communication and timely follow-ups. Maintain accurate and up-to-date records of all interactions, leads, and follow-ups in the CRM system. Work toward monthly enrollment targets while ensuring high levels of student satisfaction and quality guidance. Provide insights on student concerns, frequently asked questions, and market trends to help improve program offerings and processes.

Required Skills & Qualifications:

Graduate in any discipline. 0.6-3 years of experience in counseling, admissions, academic advising, customer service, or a related field (freshers welcome). Excellent verbal and written communication skills with active listening and empathy. Strong organizational skills, attention to detail, and a problem-solving attitude.
Job Types: Full-time, Permanent

Pay: ?22,000.00 - ?29,000.00 per month

Benefits:

Cell phone reimbursement
Ability to commute/relocate:

Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Language:

English (Required)
Location:

Noida, Uttar Pradesh (Required)
Work Location: In person