We are looking for a self-motivated, target-driven, and highly presentable Counselor to join our UpGrad Learning Centre in Ahmedabad. The role involves engaging with students and working professionals, understanding their career goals, and guiding them towards the right programs offered by UpGrad.
Key Responsibilities
Counsel prospective learners through calls, walk-ins, and online sessions about suitable programs.
Achieve weekly and monthly enrolment targets through effective follow-ups and conversions.
Build trust and maintain long-term relationships with learners.
Represent the centre during student visits, info sessions, and events.
Maintain accurate data and reports using CRM tools.
Deliver a professional and positive learner experience at every stage.
Requirements
Education: Graduate in any discipline (Postgraduate preferred).
Experience: 1-5 years in counselling, sales, or customer-facing roles; prior counselling experience preferred.
Languages: Must be fluent in Gujarati, English, and Hindi.
Skills:
Excellent communication and presentation skills
Strong persuasion and interpersonal abilities
Self-driven and target-oriented mindset
Professional grooming and customer service orientation
Comfort with technology and CRM tools
What We Offer
Opportunity to work with one of India's most reputed higher education brands.
Attractive performance-linked incentives.
Growth-oriented, dynamic, and learner-focused work culture.
Job Type: Full-time
Pay: From ?20,000.00 per month
Work Location: In person
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