Job Description

Profile: Course Coordinator & Tele Caller Executive

Location:-noida 62

Experience required minimum 2 years to3 years

Office timing :-9:00am to 6:00pm

No of working days:-5.

Contact via whatsapp;-9266110089

Job description:-

Responsibilities:-Outbound Calls:

Initiate calls to prospective students to provide information about educational programs, courses, and benefits.

Inbound Inquiry Handling:

Answer incoming calls from interested individuals, addressing questions about course details,

fee structure, and the enrolment process.

Lead Management:

Follow up on leads, schedule appointments for admissions counsellors, and nurture potential

students through the inquiry process.

CRM Maintenance:

Accurately record and update customer information, call logs, and follow-up activities in the

Customer Relationship Management (CRM) system.

Product Knowledge:

Stay informed about the company's latest educational offerings, courses, universities and

admission procedures to provide accurate information.

Sales & Enrolment Support:

Streamline the enrolment process, collecting required documents, managing the files and

contributing to achieving enrolment targets.

B. Qualifications & Skills

Education:

A graduate or equivalent is generally required, with a degree related field being a plus.

Experience:

Previous experience in a telecalling, customer service, or inside sales role, ideally within the

education sector, is advantageous.

Communication Skills:

Excellent verbal communication, active listening, and the ability to adapt communication style for different potential students are crucial.

Regards

Neha

9266110089

Job Type: Full-time

Pay: ₹25,000.00 - ₹37,530.24 per month

Work Location: In person