- Cards Dispute SME
10-15 years of experience in the Cards domain with strong exposure to issuing ecosystems
Minimum 5+ years as a Dispute SME (not operations-focused) with deep understanding of the Credit Card Disputes process
Comprehensive knowledge of the credit card lifecycle (authorization, clearing & settlement, billing, dispute handling, etc.)
Familiarity with dispute operations and data flow involving merchants, networks, and customers
Understanding of regulatory and compliance aspects of dispute processing
Experience in dispute data remediation
Proficiency in SQL is mandatory
Job Type: Permanent
Work Location: In person
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