Job Description

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Do you enjoy the idea of using analytics and data to stay ahead of modern-day credit card fraudsters? If this sounds like a good fit for your skills and career goals, you\'ve come to the right place.

We seek a person with experience truly merging the \xe2\x80\x9ctheoretical\xe2\x80\x9d with the \xe2\x80\x9cpractical\xe2\x80\x9d into workable solutions. You\'ll stay on top of tools and technology in the marketplace that are helpful in fighting this problem, work closely with Operations to ensure lessons are learned from the ways we are beat, and feed these learnings back into our strategies. You\'ll use cutting-edge analytics, data, and technology to reduce both first party and third party fraud losses in the Card portfolio. Fraud types we combat include any attack-vector against existing credit card accounts - examples include account takeover, balance transfer / credit card loan fraud, bust-out tactics, and first party credit card fraud. The team works closely with partners across Chase to develop and implement strategies (Operations, Scoring and the Implementation teams), as well as with external data providers.

Job Responsibilities:

• Perform analysis of credit card identity theft strategies.
• Evaluating strategy effectiveness in preventing losses.
• Ensure strategies consider impact on operational expense and customer experience.
• Conduct ongoing and adhoc research to identify fraud trends.
• Perform simulations to determine if rules can be implemented to mitigate losses.
• Present strategies for executive buy-in and approval.
• See analytic and strategy development initiatives through until implementation.

Required qualifications, capabilities, and skills:

• 5+ years of experience in a Risk Management or quantitative role, preferably in credit cards or financial services.
• Experience with SAS and SQL and ability to query large amounts of data and transform the raw data into actionable management information.
• Ability to create a vision and actionable roadmap with a focus on innovative, yet practical solutions.
• Ability to partner and influence across organizations to deliver new capabilities.
• Ability to plan and execute proofs-of-concept (POC\'s) with external data and technology providers, and to manage several parallel and ongoing POC\'s over time.
• Experience with SAS and SQL and ability to query large amounts of data and transform the raw data into actionable management information.
• Bachelor\'s Degree from an accredited college/university in a quantitative discipline.
• Strong written and oral communication skills.

Preferred qualifications, capabilities, and skills:

• Extensive knowledge (5+ years) of detection & mitigation practices for fraud types, preferably those related to credit abuse / first party fraud.
• Hands-on experience with and knowledge of various fraud-loss-mitigation tools and technologies in the marketplace, especially those related to synthetic identity.
• Master\'s Degree from an accredited college/university in a quantitative discipline.
• Exceptional partnering skills and \xe2\x80\x9cstory-telling\xe2\x80\x9d skills.

About Us:

Chase is a leading financial services firm, helping nearly half of America\'s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the \xe2\x80\x9cWELL Health-Safety Rating\xe2\x80\x9d for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm\'s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm\'s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

About the Team:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We\'re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

JPMorgan Chase