Job Description

Position: POCDSE - Pre-Owned Cars Direct Sales Executive

Department: True Value - Pre-Owned Car Sales

Company: Premier Car World Pvt. Ltd.

Location: Thakupukur

Employment Type: Full-Time

Job Overview

The Pre-Owned Cars Direct Sales Executive (POCDSE) is responsible for generating and managing sales of certified pre-owned vehicles through direct customer interaction. The role focuses on prospecting customers, conducting showroom & field sales activities, supporting evaluation and documentation processes, and ensuring a smooth customer experience from enquiry to delivery.

Key Responsibilities

1. Customer Acquisition & Sales

Identify, approach, and engage potential customers interested in purchasing pre-owned vehicles. Explain product features, pricing, certification benefits, and available offers to customers. Conduct showroom walk-throughs and coordinate test drives. Negotiate and finalize deals while maintaining transparency and dealership policies.

2. Lead Management

Handle walk-in customers, outbound calls, and referrals. Follow up on leads generated through showroom visits, field activities, and customer networks. Maintain and update daily enquiries, lead status, and follow-up records in CRM.

3. Coordination & Operational Support

Coordinate with the True Value Evaluation Team for vehicle inspection and certification updates. Work with the documentation team to ensure smooth processing of RC transfer, finance, insurance, and delivery formalities. Ensure vehicles are display-ready, well-presented, and updated for customer viewing.

4. Market Awareness & Promotion

Stay updated on market pricing, competitor offerings, and customer preferences. Assist in local promotional activities, camps, and customer outreach events. Support digital teams in providing photos, details, and updates for online listings when required.

5. Customer Relationship & Satisfaction

Maintain a high level of customer service throughout the sales cycle. Ensure timely follow-up post-delivery to enhance customer satisfaction and generate referrals. Build and maintain long-term customer relationships.

Qualifications & Skills

Bachelor's degree in any stream (BBA/B.Com/B.Sc., etc.). Strong communication, negotiation, and interpersonal skills. Basic knowledge of automobiles preferred but not mandatory. Ability to handle customer queries professionally. Freshers with good communication skills are welcome to apply.

Working Conditions

6-day work week Showroom & field activity involvement Attractive incentives based on target achievement
Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Provident Fund
Work Location: In person