Job Description

Profile: Car Rental Agent

Salary: 25000/- to 40000/ month

Location: Noida Sec 63

Shift: Night Shift

Job Type: Full Time (WFO)

Notice:

Immediate joiners are required

International Car Rental experience required..

Job Summary:

We are looking for energetic and customer-focused professionals to join our

International Car Rental support/sales team

. The role involves assisting global customers with reservations, modifications, and inquiries related to car rentals via calls, emails, or chat support.

Key Responsibilities:

Handle inbound/outbound calls and emails from international customers. Process car rental bookings, extensions, cancellations, and payments accurately. Provide excellent customer service and resolve queries efficiently. Upsell and cross-sell rental options or upgrades where applicable. Maintain accurate records of customer interactions and transactions. Meet performance targets (quality, accuracy, and productivity). Work collaboratively with team members and follow company policies.

Requirements:

Excellent verbal and written

English communication skills

(mandatory). Prior experience in

international BPO

,

travel

, or

car rental process

preferred. Comfortable working in

night shifts

. Basic computer knowledge (MS Office, CRM systems). Strong problem-solving and customer-handling skills. Ability to work under pressure and meet deadlines.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Application Question(s):

Are you an immediate joiner? Do you have experience in International Car Rental?
Experience:

Car Rental: 1 year (Required)
Work Location: In person