Kartar Travels operates luxury coach services connecting Delhi with Himachal's top destinations -- Kasol and Manali. We pride ourselves on comfort, safety, and excellent customer experience.
Role Overview
We are seeking a friendly, professional, and service-oriented
Route Captain / Bus Attendant
to be the face of our brand on the road. You will manage passenger care, uphold safety, and help us deliver stellar travel experiences that earn glowing reviews.
Key Responsibilities
Greet and assist passengers with boarding, seating, and luggage
Keep passengers informed about key stops, route updates, and schedules
Address customer queries, concerns, or emergencies courteously
Coordinate with driver on rest breaks, punctuality, and route management
Maintain immaculately clean and welcoming interior during the journey
Encourage and collect constructive passenger feedback & reviews
Report any operational or passenger issues back to management
Qualifications & Skills
Excellent communication skills in Hindi & English
Strong interpersonal and customer service orientation
Problem-solving temperament -- calm under pressure
Ability to assist physically with luggage handling
Willingness to travel overnight and manage long routes
Previous experience in hospitality, travel, or intercity transport is a plus
What We Offer
Competitive pay + performance incentives (based on reviews)
Meals and overnight stay accommodations on long hauls
Career growth opportunities in our expanding travel network
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
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