Job Description

:
A Position Overview
Position Title
Training Manager / Capability Development Manager
Department
Agency Sales training
Level/ Band
301/401
Role Summary: Conducts training as per the defined levels for the assigned channel. manages and develops assigned trainers and TOs and manages and executes training schedules for the location.
B Organizational Relationships
Reports To
Cluster Training Manager
Supervises
Direct: Assigned trainers and TOs
Indirect: IRDA Training Institutes in the zone
C Job Dimensions
Geographic Area Covered
Stakeholders Internal
City Heads Training, Trainers, Training Service Providers, Agency Managers, Regional Development Managers in their Zone
External
IRDA Training Institutes , Suppliers
D Key Result Areas
Organization process
Key contributions
Critical Responsibilities

• Training as per assigned Channel

• Agency: All Levels ;
• BA all Levels
• Corporate Agency Channel: Level 2, Level 3 and Level 4
• Bank Assurance: Level 1, Level 2, Level 3 and Level 4
• Broking: Level 2 and Level 3

• Manage the local training resources and training schedule
• Manage & Develop assigned Trainers and TOs on a day to day basis

Primary Responsibilities

• Delivering Induction Training and development workshop for New agents, New Generation premier Agents and existing Premier Agents to build their capabilities in selling skills to make them capable to prospect, Take new appointments, open new calls and close the call by handling objections.
• Delivering IRDA refresher Training with minimum 90% Pass%
• To announce monthly training schedules by the 5th of ever month
• To ensure training records are maintained and updated constantly

Risk

• Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

E Skills Required
Technical

• Training Skills and workshop delivery skill
• Product knowledge

Behavioral

• Facilitation skill
• Team Management
• Leadership skills
• Communication skills
• Trainer observation skills

Essential
Desired
Facilitation Skill
Interpersonal skills
Communication skills
Creative thinking skills
Teamwork Skills
Influencing skills
Relationship Building skills
Decision making skills
F Incumbent Characteristics
Essential
Desired
Qualification

• Graduation
• MBA (Finance/ Marketing) preferred

AIII/ FIII most preferred for IRDA trainers profile.
Even Licentiate Pass of III also to be given preference.
Insurance qualification like LOMA etc. to be preferred.
Facilitation skill certification will be an added advantage
Experience
Should have at least 2 years of sales experience
4 to 5 years of Training experience
Experience in Financial / Insurance sector desirable
About Company:
Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tatas pre-eminent leadership position in India and AIAs presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.