Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.
for a Soft Collection Process
Responsibilities
? Handle customer inquiries and concerns via email and calls.
? Possessing excellent product knowledge to enhance customer support.
? Establishing a positive rapport with all clients and customers via phone.
? Collaborate with team members to achieve shared goals.
? Resolve customer issues in a timely and professional manner.
Requirements:
Grad fresher and above can apply.
Excellent communication skills.
Must be comfortable working from the office.
Immediate Joiner.
Shift Timings:
5:30 PM - 6:30 AM (any 9 hours shift)
2 Rotational week offs
Job Location:
Bhayander (West), Mumbai
Job Type:
Full Time
Remuneration:
18 to 32 +2+1 Per month (CTC/In hand)
Contact us at Tanushi.Sharma@ixambee.com
Visit us - https://beeinjob.ixambee.com/
ixamBee hiring on behalf of Epicenter
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?32,000.00 per month
Schedule:
Night shift
Supplemental Pay:
Performance bonus
Work Location: In person
Expected Start Date: 28/07/2025
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