Job Description

Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking a skilled Camunda Application Support Developer to join our Technology team in Pune. This role is ideal for individuals with over 4 years of experience in supporting Java Spring Boot applications, particularly within cloud environments. The successful candidate will be responsible for incident resolution, proactive monitoring, and operational excellence, while collaborating closely with development teams to ensure application reliability and customer satisfaction.
What you'll do

• Resolve incidents and ensure timely responses aligned with SLA commitments.
• Monitor application health and proactively address system events.
• Collaborate with development teams during refinement sessions and UAT phases.
• Analyse system performance and implement best practices for operational excellence.
• Maintain and enhance documentation including Standard Operating Procedures.

Who you are

• Minimum 4 years of experience in application support for Java Spring Boot applications.
• Proficient in AWS cloud services and Terraform for infrastructure automation.
• Skilled in managing production incidents and problem tickets.
• Strong analytical and troubleshooting capabilities.
• Comfortable working in rotational shifts, including night shifts.
• Familiar with debugging and monitoring tools such as OTEL, Grafana, and distributed logging systems.
• Understanding of BPMN and case management for process-related issue analysis.
• Experience in validating deployment pipelines and basic AWS security monitoring.
• Desirable: scripting skills (Bash, Python, Go), Unix familiarity, and exposure to log aggregation tools (Loki, ELK, Splunk).
• Holds a Bachelor's degree or equivalent in Computer Engineering.

Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you

• Opportunity to work on mission-critical applications in a dynamic technology environment.
• Exposure to cloud platforms, automation tools, and modern monitoring frameworks.
• Collaborative work culture with cross-functional teams and continuous learning.

What skills you will learn

• Advanced application support techniques in cloud-native environments.
• Best practices in operational excellence and incident management.
• Hands-on experience with observability tools and infrastructure automation.
• Process analysis using BPMN and case management frameworks.

VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. .
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Skills Required