who can engage effectively with customers, handle inquiries, and provide outstanding service.
Key Responsibilities:
Make outbound/inbound calls to customers and provide necessary information.
Handle customer queries and resolve issues efficiently.
Maintain records of interactions and follow up as required.
Promote company services/products when needed.
Ensure a positive customer experience with a professional and friendly approach.
Requirements:
Excellent verbal communication skills in
Hindi
Strong interpersonal skills with a confident and polite approach.
Basic computer knowledge and proficiency in handling calls.
Ability to multitask and work in a team environment.
Prior experience in telecalling/customer service is an advantage but not mandatory.
Preferred Candidate:
Female candidate from
Himachal Pradesh
.
Comfortable in handling customer interactions over the phone.
If you have a pleasant voice, a customer-friendly attitude, and the confidence to communicate effectively, we would love to have you on our team!
Job Types: Full-time, Fresher
Pay: ₹10,066.59 - ₹15,922.74 per month
Benefits:
Paid sick time
Paid time off
Schedule:
Day shift
Monday to Friday
Ability to commute/relocate:
Sohana, Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Required)
Language:
Hindi (Required)
English (Required)
Work Location: In person
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