Job Description

We are looking for a motivated and confident

Calling Executive

to join our team. The role involves making outbound/inbound calls to customers to promote products/services, handle queries, or gather information. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer interactions professionally.

Key Responsibilities:

Make outbound calls to potential/existing customers to inform them about products/services or follow up on leads. Handle inbound calls and respond to customer inquiries or resolve issues. Maintain records of customer interactions and update CRM databases. Follow communication scripts and standard procedures. Meet daily/weekly/monthly call and conversion targets. Build and maintain a positive relationship with customers. Provide accurate information and offer solutions based on customer needs. Escalate complex issues to the appropriate department when necessary.

Requirements:

High school diploma or equivalent; a degree is a plus. 0-2 years of experience in a calling, telemarketing, or customer service role. Excellent communication skills in [languages required - e.g., English, Hindi, etc.]. Basic computer knowledge and familiarity with MS Office. Good listening and interpersonal skills. Ability to work under pressure and meet targets.

What We Offer:

Competitive salary with performance-based incentives Training and support to grow your skills Friendly and supportive work environment Opportunities for career advancement
Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

Speak with the employer

+91 9103309674