Process Associate - Calling ( Male or Female with experience or freshers )
Role and Responsibility:
? Contact customers by phone to collect overdue payments.
? Research customer accounts to identify the best contact information and payment options
? Negotiate payment arrangements with customers.
? Follow up with customers to ensure they are making payments on time.
Required skills:
? Excellent communication skills, both written and verbal.
? Basic knowledge of the Microsoft Office suite.
? Additional certifications in collection would be an added advantage
Qualification: Any Graduate
Languages Prefer:
Fluency in English with strong communication skills. Proficiency in Regional Languages is an advantage.
Job Types: Full-time, Permanent, Fresher
Pay: ₹180,000.00 - ₹300,000.00 per year
Benefits:
Health insurance
Work Location: In person
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