Job Description

Job Title:

Telecalling Team Lead

Location:

Kochi

Company:

Aesthetic Clinic In Kochi

Experience Required:

Minimum 5 years in a

Team Lead

position, with at least 2 years of prior

telecalling

experience

Gender Preference:

Female candidates preferred

Language Proficiency:

English (mandatory), Arabic (an added advantage)

Joining:

Immediate

:

We are urgently hiring a dynamic and experienced

Telecalling Team Lead

to join our high-performing team at a leading aesthetic clinic in Kochi. The ideal candidate will have extensive team leadership experience, coupled with a strong foundation in telecalling and customer service, with a drive to lead from the front and achieve measurable results.

Key Responsibilities:

Lead, supervise, and inspire a team of telecallers to consistently meet performance and sales goals Manage outbound calling operations and guide the team in effectively promoting the clinic's services Ensure high standards of customer engagement and satisfaction through quality communication Monitor team calls, provide constructive feedback, and implement performance improvement plans Maintain accurate reports of customer interactions, team productivity, and sales conversion Collaborate with management on campaign planning and performance strategy

Qualifications & Skills:

Minimum

5 years of experience in a team leadership role

, with at least

2 years of prior telecalling experience

Strong leadership, motivational, and people management skills Proficient in English (spoken and written); Arabic language skills are a plus Excellent communication, time management, and organizational abilities Proven track record of achieving sales targets and improving team performance Preference will be given to

female candidates

Be a part of Kochi's leading aesthetic clinic

and take the next step in your leadership career!

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

Cochin, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

Telemarketing: 2 years (Required)
Language:

Arabic (Preferred) English (Required)
Location:

Cochin, Kerala (Preferred)
Work Location: In person