Job Description

Location:

Surat, India (Remote or On-site)

Work Hours:

Must be available to work in USA-

Pacific Standard Time (PST)

hours

Salary:

Starting from ?15,000/month (10% higher for Spanish-speaking candidates)

Experience Level:

Entry-level (Leasing experience is a plus)

Job Summary:

We are hiring a motivated and articulate

Call Center Leasing Agent

to support our U.S.-based property management operations. This role involves handling inbound calls from prospective and current tenants, creating work orders, and providing exceptional customer service. Strong English communication skills are essential, and an

American accent is preferred

. Spanish language proficiency is a

plus

and will be rewarded with a

10% salary premium

.

Key Responsibilities:

Answer inbound calls from tenants and prospects in a professional and friendly manner Create and manage work orders in the system based on tenant requests Provide accurate information about property availability, leasing terms, and amenities Document all interactions and follow up as needed Collaborate with the U.S. leasing team to ensure seamless communication Maintain a high level of customer satisfaction and service quality

Qualifications:

Excellent spoken and written English;

American accent preferred

Spanish language skills are a

strong advantage

Having Yardi CRM experience is an advantage Prior experience in leasing or property management is a plus Comfortable working night shifts aligned with

PST hours

Strong organizational and multitasking abilities Basic computer proficiency and familiarity with CRM tools

Equal Opportunity Statement

Friendly Franchisees Corporation is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.