Call Centre Executive

Year    DL, IN, India

Job Description

1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.



2. Patient Interaction.



3. Quality Assurance.



4. Data Entry.



5. Call routing.



6. Complaint Resolution.



7. System Management.



8. SEO Optimisation.



9. Social Media Marketing.



10. Paid Advertising.



11. Analytics and Reporting.



Qualification: 10+2.

Preference shall be given to candidate with three or more years of experience as a call centre executive for a multispeciality hospital. Candidate with valid ANM certificate and having excellent communication skill may apply.

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Health insurance
Education:

Higher Secondary(12th Pass) (Required)
Experience:

total work: 3 years (Required) Call centre executive in a multispeciality hospital: 3 years (Required)
Language:

English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4474601
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year