Follow up with the internal team for Pre-Auth cases.
Convincing customers related to claims.
Provide Claim & Pre-Auth status to customers and hospitals.
Update daily tracker to escalation team.
Guide the customer about claims procedures.
Providing information related to corporate and individual policies.
Criteria: Graduation and Below Graduation Fresher or Experience Salary: According to company standards. Shift Timings: Day Shift for Females Rotational shift for Males Working Days 6 days working and 1 week off(rotational week off) Work Location: Whitefield, Bangalore Further Assistance Poorna - 8951893649
Key Skills inbound calls Contact Centercall centerVoice Process Skills highlighted with ‘‘ are preferred keyskills Education UG:Graduation Not Required
Company Profile
Vidal Health Insurance TTK Healthcare Services is a part of the 74 year old TTK Group providing TPA services to leading general insurance companies. TTK as a TPA provides call center, customer-relations and claim settlement services to the policy holders. Company Info
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Contact Company:Vidal Health Insurance Address:TOWER 2, 1ST FLOOR,PLOT NO.13,14,15,,SJR I PARK,EP, IP AREA,WHITEFIELD, BANGALORE, Karnataka, India Salary: 2,00,000 - 3,00,000 P.A. Industry: BPO / Call Centre Functional Area: Customer Success, Service & Operations Role Category: Voice / Blended Role: Customer Retention - Voice / Blended Employment Type: Full Time, Permanent
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