, follow up with customers on pending payments, and maintain positive customer relationships while ensuring timely recovery.
Key Responsibilities
Make
outbound collection calls
to customers regarding pending or overdue payments.
Explain outstanding balances and provide
payment options
.
Maintain a
professional and polite tone
while handling customers.
Record call details, payment commitments, and follow-up actions in the system.
Escalate unresolved cases to the supervisor or collections manager.
Maintain
compliance
with company policies and legal regulations.
Job Type: Full-time
Pay: From ?14,000.00 per month
Expected Start Date: 08/09/2025
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