Job Description

We are seeking a motivated and customer-focused

Call Centre Executive

to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer queries, providing service information, and ensuring a positive customer experience with every interaction.

Key Responsibilities:

Answer incoming calls and respond to customer queries in a professional manner. Book appointments and coordinate with customer till they reach hospital. Ensure customer satisfaction and provide professional customer support at all times. Coordinate on documentation. Collaborate with team members to meet department goals.

Job Requirements:

Any graduate or MBA is an added advantage. 0-4 years of prior experience in customer support (Voice process). Fresher's considered, but minimum graduation required. Excellent communication skills. Hustle and get things done attitude. Openness to work in a dynamic, moving heads-up environment.

Languages:

Telugu, English, Hindi/Marathi/Kannada

Location:

MEDICOVER CORPORATE OFFICE: Dwarka One, 3rd Floor, Vittal Rao Nagar, Hi Tech City, Telangana 500081

Job Types: Full-time, Fresher

Pay: ?18,000.00 - ?25,000.00 per month

Work Location: In person