Call Centre & Mis Executive
Job Description
Experience - 1-2 years.Answer incoming calls and respond to customer's emails.Follow communication "scripts" when handling different topics.Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.Maintain daily, weekly & monthly call center report.Meet personal/team qualitative and quantitative targets.Prepare MIS reports periodicallySkills: - Excellent communication and interpersonal skills, Excellent at MS Excel, Data Management, Proficient in dashboard/MIS generation,
Freshers with relevant exposure can be considered.Job Type: Contractual / Temporary
Contract length: 12 monthsSalary: ?9,153.00 - ?15,000.00 per monthSchedule:
- Day shift
- Mumbai - 400028, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
- Bachelor's (Preferred)
- total work: 1 year (Preferred)
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Job Detail
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Job IdJD2871090
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear