Call centre agents work in a call centre, answering incoming phone calls and keeping records of calls and callers. In some organisations they may 'cold call' (make the phone calls to prospective customers), calling numbers from a list. The Work You could be using the phone to: give advice on topics such as financial products and services, legal issues and benefits help fix technical problems help bank customers with enquiries about balances, bill payments and transfer of money take bookings and payments for goods and services deal with enquiries and complaints ask customers for their details and log them using a computer. If cold calling you might be trying to persuade people to: donate to charity buy a product or service, such as insurance or home improvements answer questions for a survey.
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ₹9,349.77 - ₹32,916.90 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.