Communication: Excellent verbal and active listening skills are crucial. Problem-solving: Ability to identify customer needs and provide effective solutions. Technical proficiency: Comfort using call center software and other computer systems. Product knowledge: A strong understanding of the company's products and services. Empathy: The ability to understand and respond to customer emotions. Organization: Skills to manage call logs and handle multiple tasks. Patience: The ability to remain calm and professional, especially when dealing with difficult customers.
Job Types: Full-time, Part-time, Permanent, Fresher
Pay: ₹19,297.21 - ₹32,488.00 per month
Expected hours: 48 per week
Benefits:
Provident Fund
Work Location: In person
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