Job Description

Job Summary

We are looking for a

Call Center Executive

with excellent communication skills to handle inbound and outbound calls, assist customers, and ensure a positive client experience. The ideal candidate should have good command over

English

and knowledge of

Hindi

, along with the ability to handle customer queries effectively.

Key Responsibilities

Handle inbound and outbound calls professionally and efficiently. Provide accurate information to customers and resolve their queries. Maintain a positive, empathetic, and professional attitude toward customers. Record customer information and interactions in the system. Escalate complex issues to the concerned department if required. Achieve daily/weekly call targets as set by the management.

Requirements

Good verbal and written communication skills in

English

(mandatory). Ability to converse in

Hindi

(preferred/mandatory, based on requirement). Any

graduate degree

from a recognized university. Prior experience in a call center / BPO environment will be an added advantage. Strong listening skills, patience, and a customer-focused approach.
Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

Provident Fund
Work Location: In person