Job Description

This is a full-time on-site role for a Customer Support Representative located in Mumbai. The Customer Support Representative will be responsible for handling customer queries through phone, email, and chats, ensuring customer satisfaction, and troubleshooting customer issues. They will also be responsible for maintaining accurate records of customer interactions and providing daily reports on customer inquiries and concerns. Salary : Upto 2lpa Shift: Rotational shift/24*7 (Cab facility)
Day shift is also available Working days: 5 days working (Rotational off) Age limit :33 Qualifications Basic English Required Proven experience in customer service, preferably in a call center or online support environment Strong problem-solving and troubleshooting skills Calm and patient temperament to handle customers and diffuse tense situations Good multitasking and time management skills to manage and prioritize concurrent tasks and responsibilities Any degree or diploma in Business Management, Communications or related field Good knowledge of Microsoft Office Suite, especially Excel and PowerPoint Contact/Whatsapp @HR Misbah 9105214169 Job Types: Full-time, Part-time, Permanent, Fresher Salary: \xe2\x82\xb913,000.00 - \xe2\x82\xb925,000.00 per month Expected hours: 5 per week Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Morning shift
• Rotational shift
• US shift
• Weekend availability

Supplemental pay types:

• Overtime pay
• Performance bonus
• Shift allowance
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)
• Hindi (Preferred)

Ability to Commute:

• Mumbai Suburban, Maharashtra (Required)

Ability to Relocate:

• Mumbai Suburban, Maharashtra: Relocate before starting work (Preferred)

Speak with the employer
+91 9105214169