Call Centre Agent
Job Description
Key Responsibilities
Handle inbound and outbound customer calls professionally
Respond to customer queries, complaints, and service requests
Provide accurate information about products/services
Maintain call logs and update CRM systems
Follow communication scripts and quality standards
Escalate complex issues to supervisors when required
Meet individual and team performance targets (AHT, CSAT, conversions, etc.)
Ensure customer satisfaction and retention
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?35,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
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Job Detail
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Job IdJD5181044
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDL, IN, India
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EducationNot mentioned
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ExperienceYear