Job Description

Here's a look at all the key responsibilities:

Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Provide accurate, valid and complete information by using the right methods/tools. Take ownership of customer issues. Escalate unresolved issues to relevant internal teams. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Follow policies of the company. Collect prompt and accurate customer feedback. Use software and platforms correctly.

Requirements and Skills:

Educational degree - Any Bachelors level (mandatory) Customer service experience preferred 1 year. Freshers with exceptional communication skills and willingness to learn can also be considered. Candidates must be flexible and able to work For 6 Days , holidays and weekends. Have a strong handle of the English language and excellent written communication skills.

What we offer

Full-time position after successful completion of the 3-month contract.

Work Location: At Office in Jalandhar

Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

Speak with the employer

+91 7888507099