Job Description

Resposibilities:

1. Attending calls related to card (e.g. Recharge, etc.), bus route information, application issues, bus

and station staff related issues, theft issues, bus and station equipment issues, misbehaviour issues.

2. Verification and Validation of the complaints received by passengers via call, CCTV cameras, Field

SPOC, Client

3. Activities related to IMS controller.

4. Handling WhatsApp account and solving complaints and issues raised by the commuters.

5. Experience in Smart City Projects or transit related IT shall be preferred.

Prerequisites:

• Qualification - BCA/BE/BTech in computer/IT/ECE
• Ideal candidate should have a minimum of 2+ Years of experience

Shift timings:

• Morning shift: 5:45 AM to 2:45 PM.

Specialization Description

Designs and implements a robust and compliant framework of current Good Manufacturing Practices (cGMPs) policies, directives, procedures and processes for the global supply chain security program, including serialization, track-and-trace, and product authentication. Installs, configures and upgrades systems. Keeps abreast of changing regulatory requirements and trends and implements systems to address potential compliance impact. Identifies and recommends appropriate actions, activities and projects for continuous improvement. Coordinates with business and technology teams ascertaining system requirements.

Level Description

Senior level professional that applies advanced knowledge of job area typically obtained through advanced education and work experience. Works independently applying an advanced knowledge of a job area typically obtained through advanced education and work experience. Works to achieve results in a job area, overseeing and managing projects/ processes independently with limited supervision. Problems faced are difficult and are sometimes complex, though are routine. Coaching and reviewing the work of lower level professionals.

Headquartered in Japan, NEC is a leader in the integration of IT and network technologies. With over 123 years of expertise in providing solutions for empowering people, businesses, and society, NEC stands tall as a champion in enabling change and transformation across the globe. Present in India since 1950, NEC has been instrumental in burgeoning India\'s digitization journey continually for the past 70 years.

NEC India has proved its commitment to orchestrating a bright future through its diverse businesses from Telecommunications to Public Safety, Logistics, Transportation, Retail, Finance, Unified Communication and IT platforms, serving across the public and private sectors. NEC India, through the deployment of cutting-edge technology, has been powering India in seminal ways, making lives easier, safer, and more productive for all.

With its Centre of Excellence for verticals like Analytics platform solutions, Big Data, Biometrics, Mobile and Retail, NEC India brings to the table, innovative, seamless solutions for India and across the world.

NEC India is headquartered in New Delhi and has its offices panned across the country. It has branches in Ahmedabad, Bengaluru, Chennai, Mumbai, Noida and Surat.

Specialties:

IT & Networking Solutions, Unified Communication Solutions, Safety and Security Solutions, Integrated Retail Solutions, Data Centre Solutions, Safe and Smart City Solutions, Transportation Solutions, SDN Solutions, Carrier Telecom Solutions, and Solutions for Society.

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NEC Corporation