Call Center Manager
Job Description
Position: As the Call Center Manager, you will lead on-ground teams responsible for handling / ensuring smooth operations across an entire state, and interact with respective client side stakeholders. You will be responsible for end-to-end execution of all modules including ground operations, data collation, gathering on-ground intelligence, branding & communication. Responsibilities: Proven experience in handling a call center & large scale cause campaign would be a plus, must be familiar with data management systems. 1-2 years of experience as a campaign manager or relevant field Great understanding of social media, online communication channels and smart in Excel. Join us if you are: Detail and process oriented. Capable of executing tasks impeccably without active guidance. Prepared to shift base / city to nail on-ground execution. Emotionally mature. Desired Profile 1+ years relevant experience in a hardcore execution focused role e.g. ground operations / sales at a big e-commerce / hospitality startup, assignments with premier fellowships like TFI etc. Experience in managing multiple stakeholders and / or accounts in a large scale startup is a plus Should have strong Analytical Skills and intermediate level capability to use MS Excel Bonus points for strong grasp on political landscape in India.
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Job Detail
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Job IdJD3247569
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRanchi, Jharkhand, India
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EducationNot mentioned
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ExperienceYear