Experience Required: Minimum 5 years of experience in international client acquisition for the BPO contact center industry.
Shift Requirements: Must be willing to work in night shifts as per business requirements.
Skills and Qualifications:
- Excellent communication skills, both written and verbal.
- Proven track record of successfully acquiring clients in the international market.
- Strong negotiation and presentation skills.
- Experience in working with CRM systems, workflows, and email campaigns.
- Familiarity with social media marketing techniques is an added advantage.
- MBA in Marketing from a reputed institute preferred.
Responsibilities:
- Identify and develop new business opportunities in the BPO contact center industry, with a focus on acquiring international clients.
- Build and maintain relationships with key decision-makers and stakeholders.
- Develop and execute strategies to meet sales targets and objectives.
- Conduct market research and analysis to identify potential clients and industry trends.
- Prepare and deliver compelling presentations and proposals to prospective clients.
- Negotiate contract terms and conditions, ensuring favorable outcomes for the company.
- Collaborate with internal teams to ensure smooth onboarding and transition of new clients.
- Stay updated on industry developments, competitor activities, and market trends.
- Utilize CRM systems and tools to track and manage client interactions and sales activities.
Benefits:
- Competitive salary package with performance-based incentives.
- Opportunity to work with a dynamic and growing organization in the BPO industry.
- Comprehensive training and professional development opportunities.
- Collaborative work environment with opportunities for career advancement.
How to Apply:
Interested candidates meeting the above requirements are encouraged to submit their updated resume and a cover letter highlighting their relevant experience and achievements to [email address].
Note: Only shortlisted candidates will be contacted for further evaluation.
Job Type: Full-time
Pay: ₹20,000.00 - ₹66,711.44 per month
Benefits:
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Shift allowance
Work Location: In person
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