Call Center Executive
Year TS, IN, India
Job Description
Contact Number - 7892006386
Key Responsibilities:
Patient Interaction:
Answer calls, emails, chats; provide info on services, procedures, policies; manage complaints; perform first-call resolution.Scheduling:
Book, reschedule, cancel appointments; manage provider calendars for optimal patient flow.Administrative Tasks:
Update patient records, verify insurance, process payments, manage referrals, and use EHR/CRM systems.Coordination:
Escalate complex issues; liaise with clinical, billing, and other hospital teams.Compliance & Documentation:
Adhere to HIPAA, maintain confidentiality, and accurately log all interactions.Outbound Calls:
Make appointment reminders, follow-ups, and service calls.Job Type: Full-time
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Provident Fund
Work Location: In person
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Job Detail
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Job IdJD4879593
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTS, IN, India
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EducationNot mentioned
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ExperienceYear