₹10,000 - ₹20,000 per month (Based on experience) + Incentives
Are you a great communicator with a passion for helping people₹ Do you thrive in a fast-paced environment₹ We are looking for dynamic and enthusiastic individuals to join our team as Call Center Executives.
About the Role:
As a Call Center Executive, you will be the first point of contact for our customers, providing solutions and ensuring a positive experience. This is a fantastic opportunity to build a career in customer service and sales with a growing company.
Key Responsibilities:
Handle inbound and outbound customer calls in a professional and courteous manner.
Identify and understand customer needs, providing accurate and timely solutions.
Resolve product or service queries by clarifying issues, researching answers, and providing the best solutions.
Maintain detailed and accurate records of customer interactions and transactions.
Follow communication scripts and use knowledge bases to manage a variety of customer topics.
Meet personal and team targets for key metrics like call quality, customer satisfaction, and call handling time.
Upsell products or services where appropriate.
Who We Are Looking For:
A minimum of a
High School Diploma (10+2)
is required. Graduates are preferred.
Freshers are welcome to apply!
Prior experience in a customer service role is a plus.
Excellent verbal communication skills in
English and Hindi
. Knowledge of Telugu is an advantage.
Strong active listening and problem-solving abilities.
Customer-oriented with a patient and empathetic attitude.
Basic computer knowledge and the ability to navigate multiple systems.
Ability to work in rotational shifts, including night shifts if required.
What We Offer:
Attractive Package:
A competitive starting salary of
₹10,000 to ₹20,000 per month
with attractive performance-based incentives.
Comprehensive Training:
We provide full, paid training to set you up for success.
Career Growth:
Clear paths for advancement into Team Lead, Quality Assurance, and Trainer roles.
Positive Work Environment:
A supportive and collaborative team culture.
How to Apply:
9059051614
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
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