Answering inbound calls and responding to customer inquiries.
Providing product or service information and addressing customer concerns.
Handling customer complaints and resolving issues.
Ensuring a positive customer experience.
Documenting all call information according to standard procedures.
Maintaining accurate records of customer interactions.
Updating customer information in CRM systems.
Job Type: Full-time
Pay: ?9,272.44 - ?32,106.78 per month
Benefits:
Provident Fund
Schedule:
Day shift
Rotational shift
Supplemental Pay:
Overtime pay
Work Location: In person
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