Job Description

Job Title:

Call Center Executive - Fasttrack Call Taxi

Job Summary:

We are looking for energetic and customer-focused Call Center Executives to join our Fasttrack Call Taxi team. The role involves handling customer inquiries, booking taxi rides, coordinating with drivers, and ensuring excellent service delivery.

Key Responsibilities:

Answer inbound calls promptly and handle customer queries regarding taxi bookings, fares, routes, and services. Book rides accurately in the system and share trip details with customers. Coordinate with drivers to assign trips and manage availability during peak hours.

Required Qualifications & Skills:

Education:

Minimum 12th pass / Graduate preferred.

Experience:

0-2 years in customer service / call center verbal communication skills in Tamil and English Basic computer knowledge and typing skills.

Shift & Working Hours:

Rotational shifts (Day/Night), including weekends and public holidays.

Compensation & Benefits:

Competitive salary based on experience. Food Provided Provident Fund Training & career growth opportunities within the Fasttrack network.
Job Types: Full-time, Part-time, Fresher

Pay: ₹9,000.00 - ₹11,000.00 per month

Benefits:

Food provided Provident Fund
Work Location: In person

Speak with the employer

+91 9585988899