A call centre job description includes handling inbound and outbound calls, providing product and service information, resolving customer complaints, documenting interactions, and meeting performance targets. Key responsibilities involve actively listening to customers, identifying their needs, offering solutions, and maintaining updated records in a database. Strong communication skills, professionalism, and the ability to work in a fast-paced, performance-driven environment are essential
Job Type: Full-time
Pay: ₹18,000.00 - ₹250,000.00 per month
Benefits:
Health insurance
Work Location: In person
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