Job Description

Customer Support Executive

Location: Indore

Qualification: Any Graduates/Undergraduates

Language Requirement: Candidate should be fluent in English.

Working Days: 6 days a week

Shift Timings: Rotational Shift

Off: 1 Rotational Off

Work Type: Work from Office

CTC (Cost to Company): Up to ?13,300- 18000 per month

Roles & Responsibilities:

Customer Support:

Provide efficient and effective support to Airtel Broadband customers for general inquiries, technical issues, and service-related concerns.

Assist customers in troubleshooting and resolving broadband connectivity issues.

Guide customers in setting up, configuring, and using their Airtel Broadband services.

Issue Resolution:

Resolve customer complaints and queries by offering timely solutions.

Identify technical issues and escalate them to the relevant department when needed.

Complaint Handling:

Register customer complaints and ensure they are resolved in a timely manner while keeping the customer informed of the status.

Best Regards

Ananya Sharma

Job Type: Fresher

Pay: ?11,500.00 - ?18,000.00 per month

Language:

Good English speaking (Required)
Work Location: In person

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