The Venkat Center for Aesthetic Health - Banashankari, Bangalore
Employment Type:
Full-Time
About Us
The Venkat Center for Aesthetic Health is a leading cosmetic surgery and aesthetic healthcare facility in Bangalore, dedicated to patient care, clinical excellence, and operational efficiency. We are looking for a
Call Center Executive
to manage patient inquiries, appointments, and follow-ups at our Banashankari unit.
Key Responsibilities
Handle incoming and outgoing calls, WhatsApp messages, and email queries from patients.
Schedule, confirm, and follow up on patient appointments efficiently.
Provide accurate information regarding treatments, services, pricing, and doctors' availability.
Maintain a database of patient interactions and update records in the hospital management system (Zenoti).
Coordinate with front desk and medical staff for patient requirements.
Ensure prompt response to patient complaints or escalations and escalate issues to the supervisor when needed.
Assist in lead generation, marketing campaigns, and promotional follow-ups as required.
Maintain a professional, courteous, and patient-focused approach in all communications.
Qualifications & Skills
Minimum
12th pass or Graduate
; preference for candidates with experience in healthcare or call center operations.
Excellent communication skills in
English and Kannada
(both verbal and written).
Proficiency in MS Office and hospital management software is a plus.
Ability to multitask, handle pressure, and maintain confidentiality.
Strong interpersonal skills and a friendly, professional phone etiquette.
Work Timings
9:30 AM - 6:30 PM (6 days a week).
Compensation
Competitive salary based on experience and performance.
How to Apply
Interested candidates may apply through Indeed or send their updated CV to
operations@venkatcenter.com
with the subject line "Application - Call Center Executive".
Job Type: Full-time
Pay: ?12,515.19 - ?31,700.21 per month
Benefits:
Provident Fund
Language:
Hindi (Preferred)
Work Location: In person
Speak with the employer
+91 9035538336
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