Job Description

Key Responsibilities:

Answer incoming calls and respond to customer inquiries in a timely and professional manner Make outbound calls to follow up on customer requests, surveys, or sales opportunities Resolve customer complaints or issues with accuracy and efficiency Maintain customer records by updating account information Follow communication scripts, policies, and procedures Identify and escalate priority issues to the appropriate departments Meet performance targets such as call handling time, customer satisfaction, and quality metrics Provide accurate information about products, services, and promotions Perform data entry and maintain detailed call logs Collaborate with team members and other departments to improve customer experience
Location :- Koramanagala, Bangalore

Salary up to:- 25,000 /-

Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Language:

English (Preferred)
Work Location: In person