Job Description

Job Title:

Call Auditor (Female Candidates Only)

Job Type:

Full-Time | On-Site

Location:

Zirakpur, Punjab

About the Role:

We are looking for an experienced

female Call Auditor

to evaluate and monitor call quality standards across our customer service and tele calling teams. The ideal candidate should have a keen ear for detail, strong analytical skills, and experience in

call auditing or quality analysis

in a voice process setup.

Key Responsibilities:

Listen to and audit recorded customer calls for quality and compliance Evaluate call handling, communication tone, and process adherence Prepare audit reports and share feedback with team leads Identify training and performance improvement areas Maintain records and ensure confidentiality of audit data

Qualifications:

Minimum Education:

Graduate (Any stream)

Experience:

1-3 years in call auditing, quality analysis, or voice process supervision Excellent listening and communication skills Strong attention to detail and analytical mindset Proficiency in MS Excel and report preparation Only

female candidates

may apply

Salary:

?22,000 to 28,000 per month

Contact:

7087205989

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹28,000.00 per month

Benefits:

Cell phone reimbursement Leave encashment Paid sick time Provident Fund
Work Location: In person