Call Audit Agent
Year Hyderabad, Telangana, India
Job Description
We are looking for a Call Centre Representative to audit calls from customers and provide a report in the prescribed format. You will be required to work in a time-bound environment and ensure that Audit reports are provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.
- Audit both inbound and outbound calls to customers and clients.
- Identify the gaps and missing information and update the audit report acordingly.
- Ensure you follow the script provided by the company for uniformity.
- Maintain accurate audit criteria.
- Meet personal targets and work towards meeting team targets.
- Write and submit timely reports on performance, targets, and customer queries.
- Paid sick time
- Paid time off
- Monday to Friday
- Night shift
- US shift
- Performance bonus
+91-XXXXXXXXXX
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2916322
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationHyderabad, Telangana, India
-
EducationNot mentioned
-
ExperienceYear