Job Description

Position: Steward / Stewardess

Location: Cafe Khoblu

Reporting to: Cafe Manager / Supervisor

Key Responsibility Areas (KRA)

1. Guest Service

Welcome guests with a smile and help them feel comfortable. Take their orders politely and clearly.

2. Order Handling

Make sure orders are noted correctly and passed to the kitchen or bar quickly. Serve food and drinks on time.

3. Table Cleanliness

Keep tables clean, tidy, and ready for the next guest. Clear dishes and wipe tables after each order.

4. Menu Knowledge

Learn the menu well and help guests choose what to eat or drink. Suggest popular or special items.

5. Team Coordination

Work closely with the kitchen and bar team. Make sure service runs smoothly, especially when it's busy.

6. Billing Help

Give the correct bill to guests and help them with payment (cash, card, or UPI). Handle money carefully.

7. Personal Hygiene

Wear a clean uniform and follow hygiene rules. Always look neat and presentable.

8. Handling Feedback

Listen to guest complaints calmly and try to help. Tell the manager if there's a serious issue.

9. Helping Team Members

Be ready to help other staff with small tasks--like packing, running food, or cleaning.

10. Learning & Growth

Be open to learning new things. Try to improve your service skills and grow in your role.

Job Types: Full-time, Permanent

Pay: ?9,000.00 - ?12,000.00 per month

Benefits:

Food provided
Schedule:

Day shift Evening shift Morning shift Rotational shift Weekend availability
Supplemental Pay:

Commission pay Performance bonus
Work Location: In person