Job Description

Job Title:

Cafe Staff

Location:

Mumbai

Department:

Operations / Front of House / Back of House

Reports to:

Cafe Manager / Supervisor

Job Type:

Full-time / Part-time

Experience Required:

0-2 years (Training Provided)

Job Summary:

The

Cafe Staff

is responsible for assisting in the daily operations of the cafe, ensuring smooth service, customer satisfaction, cleanliness, and timely food and beverage delivery. The role includes a mix of front-of-house (FOH) and back-of-house (BOH) duties based on shift or rotation.

Key Responsibilities:

Customer Service (FOH):

Greet and attend to customers warmly Take orders at the counter or table accurately Recommend menu items and handle upselling Pack takeaway and delivery orders Operate POS system and handle cash/UPI payments
Food & Beverage Preparation (BOH):

Assist chefs in prepping simple items like sandwiches, coffee, juices, or snacks Maintain cleanliness of kitchen equipment and utensils Plate and present orders neatly and as per SOPs
Cleaning & Maintenance:

Clean tables, counters, kitchen area, and floor Wash dishes and maintain hygiene throughout the day Refill stock of cups, napkins, cutlery, and condiments
Stock & Inventory:

Receive and arrange stock from vendors Inform the manager about low stock or inventory issues Follow FIFO (First In, First Out) practices to avoid wastage

Skills & Requirements:

Basic communication skills (English/Hindi/regional language) Willingness to learn and work as part of a team Good hygiene practices and grooming standards Ability to multitask in a fast-paced cafe environment Polite and respectful attitude with customers and team
Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person