Job Description

About Kruti Cafe
Kruti Cafe is a warm, inviting cafe nestled in the heart of Bhubaneswar, known for its soulful ambience, locally inspired menu, and community-driven spirit. We are passionate about creating a memorable experience for every guest and fostering a culture of excellence and hospitality.
Role Summary
We are looking for a dynamic and experienced Cafe / Restaurant Manager to lead day-to-day operations, ensure customer satisfaction, manage the team, and drive overall business performance. You will be responsible for maintaining the quality of service, staff efficiency, and the financial success of the cafe.
Key Responsibilities
Operations & Guest Experience
Oversee daily operations including opening, closing, cleanliness, food quality, and ambiance.
Maintain high standards of customer service and guest engagement.
Handle customer feedback and resolve complaints promptly.
Team Management
Hire, train, and supervise cafe staff (kitchen, service, housekeeping).
Prepare duty rosters and manage staff performance.
Conduct regular team meetings and training for service standards.
Inventory & Vendor Management
Monitor stock levels and order supplies proactively.
Manage vendor relationships and ensure timely procurement.
Control wastage and reduce pilferage.
Sales & Financials
Monitor daily sales, cash flow, and expenses.
Implement strategies to increase revenue (combos, events, partnerships).
Track performance metrics and report to management weekly.
Marketing & Promotion
Collaborate on local marketing initiatives, social media campaigns, and events.
Plan and execute promotions and festive menus.
Build partnerships with nearby colleges, corporates, and communities.
Key Requirements
Proven experience (3+ years) as a Cafe Manager, Restaurant Supervisor, or similar role.
Strong leadership and interpersonal skills.
Excellent communication in English and Odia/Hindi preferred.
Knowledge of POS systems and basic accounting.
Customer-first mindset and attention to detail.
Hospitality degree or diploma preferred.
What We Offer
Competitive salary based on experience
Incentives based on cafe performance
Friendly work culture and opportunities to grow
Free meals during shift
Opportunity to shape and grow a local, independent brand