Job Description

The Summary of Outlet

It is a chic all-day cafe with locations in Andheri and Khar, Mumbai, offering a diverse menu of Italian, Continental, Asian, and Mediterranean dishes, along with vegan, gluten-free, and Jain-friendly options. Popular for its cozy indoor and breezy outdoor seating, the cafe serves customer favorites like the World's Best Nachos, Sea Salt Chocolate Cake, and Belgian Hot Chocolate. With a relaxed ambience and a focus on quality ingredients, it's a go-to spot for breakfast, brunch, or casual dining.

Job Title

:

Cafe Manager

Location

: Khar West, Mumbai

Salary

: ?35,000 - ?40,000 per month

Shift Type

: Straight Shift

Duty Hours

: 10 hours per day

Weekly Off

: 1 day per week

Role Summary

As the Cafe Manager, you will be responsible for overseeing all aspects of cafe operations--from staff management and guest satisfaction to inventory control and financial performance. You will be the face of the outlet, ensuring smooth functioning while maintaining Cafe's standards of quality, service, and hospitality.

Key Responsibilities

Team Management

Lead, supervise, and motivate front-of-house and back-of-house staff Create weekly staff rosters and manage attendance Train new staff and ensure ongoing skills development Conduct performance reviews and provide feedback

Operations & Service

Ensure smooth day-to-day functioning of the cafe Maintain high standards of hygiene, cleanliness, and food safety Monitor food and beverage presentation and quality Ensure timely and efficient table service Handle customer complaints and feedback with professionalism

Inventory & Cost Control

Manage stock levels, ordering, and vendor coordination Track daily sales, expenses, and prepare shift reports Monitor wastage and implement cost-control strategies Ensure the POS system is updated and transactions are accurate

Customer Experience

Foster a warm, welcoming environment for guests Ensure staff deliver consistent, high-quality service Collect customer feedback and identify improvement areas

Requirements

Minimum

2-3 years

of experience in a similar role in F&B or hospitality Strong leadership, communication, and organizational skills Hands-on experience with cafe or restaurant POS systems Knowledge of inventory and cost control processes Customer-first mindset with a proactive approach to problem-solving Flexibility to work weekends and public holidays as per schedule

Perks & Benefits

Competitive salary package Opportunity to grow with a reputed cafe brand Staff meals are provided during shift Supportive work environment with a young, passionate team
Job Type: Full-time

Pay: ?35,000.00 - ?40,000.00 per month

Benefits:

Food provided
Schedule:

Day shift
Experience:

Total: 6 years (Preferred)
Work Location: In person