Job Description

Key Responsibilities: o Oversee and manage all aspects of retail operations, including cash handling, day-to-day store functions, inventory management, and shelf-life control. o Lead recruitment, training, and motivation of the store team, fostering an environment of high performance and collaboration. o Drive sales across multiple channels, including in-store, corporate accounts, and bulk orders, ensuring consistent revenue growth. o Ensure the proper management and maintenance of all store assets, equipment, and facilities to uphold the brand's standards. o Implement and maintain visual merchandising strategies to create an appealing and engaging shopping experience. o Address and resolve customer concerns with a diplomatic and solution oriented approach, maintaining high levels of customer satisfaction. o Monitor store performance and provide actionable insights to improve operations and meet business objectives. o Managing e-commerce order fulfilment. Including but not limited to overseeing the entire process from order placement to final delivery, ensuring timely and accurate processing. Candidate Qualifications & Skills: o Male candidates preferred. o A minimum of 5-8 years of experience in luxury retail, food retail, or hospitality, with at least 2 years in a leadership or managerial role. o Exceptional customer service and communication skills, with the ability to manage relationships and handle complex customer interactions. o Highly organized, detail-oriented, and able to structure and prioritize tasks effectively to meet deadlines and goals. o Strong leadership skills, with a focus on driving execution, meeting targets, and ensuring team accountability. o A graduate degree in any discipline; an MBA or diploma in Retail Management is a plus, though not essential. o A no-nonsense approach toward achieving results while maintaining high standards of performance and professionalism.

Job Type: Full-time

Pay: ?40,000.51 - ?50,000.00 per month

Benefits:

Health insurance * Provident Fund