Xpanse Coffee is a dynamic and innovative coffee brand born in Goa & being bought up in India, committed to revolutionizing the way India experiences coffee. We bridge the gap between premium quality and affordability, offering a range of beverages tailored to modern, fast-paced lifestyles.
With a focus on convenience, technology, and sustainability, Xpanse Coffee caters to young professionals, students, and coffee enthusiasts who value exceptional taste and seamless service. Our mission is to make high-quality coffee accessible to everyone, be it through our thoughtfully designed stores, robust delivery network, or cutting-edge technology platforms.
Key Responsibilities
1. Operational Management:
Supervise daily cafe operations, ensuring adherence to company standards.
Oversee the preparation and presentation of beverages, and food items.
Ensure the cafe is well-stocked, clean, and compliant with health and safety regulations.
Manage opening and closing procedures.
2. Staff Supervision & Training:
Lead, motivate, and manage a team of baristas and support staff.
Provide ongoing training in barista skills, customer service, and product knowledge.
Schedule shifts and manage staff performance to meet operational needs.
Conduct regular team meetings to discuss goals, feedback, and updates.
3. Customer Service:
Deliver outstanding customer service, addressing guest concerns and ensuring a positive experience.
Foster a welcoming and friendly atmosphere, building relationships with regular customers.
Handle customer complaints and resolve issues promptly.
4. Financial Management:
Assist in managing the cafe's budget, including labor costs, inventory, and supplies.
Monitor sales, analyse trends, and implement strategies to increase revenue.
Conduct daily cash handling, reconcile receipts, and prepare financial reports.
5. Product Development & Quality Control:
Collaborate with the Cafe Manager to create and refine menu offerings, including specialty coffee drinks.
Ensure consistency and quality in all beverages and food items served.
Stay informed about industry trends and implement new ideas to enhance the cafe's offerings.
6. Health & Safety Compliance:
Maintain high standards of cleanliness and organisation in the cafe.
Ensure compliance with all health and safety regulations, including food safety laws.
Conduct regular inspections and address any issues promptly.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.