We are seeking a skilled and motivated CAD/CAE Support Engineer with 3 to 6 years of experience to join our engineering support team.
The ideal candidate will provide expert technical support for CAD (Computer-Aided Design) and CAE (Computer-Aided Engineering) software tools, assist engineering teams in solving design and simulation challenges, and contribute to improving engineering processes and productivity.
Key Responsibilities:
Provide Level 1 & 2 support for CAD/CAE applications like NX, Delmia, ANSYS, Hypermesh, Vis-Mockup, JT, and LS-PrePost.
Troubleshoot installation, licensing, file corruptions, performance issues, and integration errors.
Support CAD data handling including conversion, JT creation, and visualization workflows.
Assist engineers in solving model issues, file compatibility, and version-related conflicts.
Guide users on best practices, modeling techniques, and simulation data management.
Collaborate with infrastructure and PLM teams (e.g., Teamcenter) for CAD-PLM integration support.
Prepare support documentation, SOPs, FAQs, and training materials.
Perform regression testing and validation for software updates and patches.
Required Skills & Qualifications:
Bachelor's degree in Mechanical Engineering, or related field.