Job Description

Join our Team

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Our Exciting Opportunity:

As an operations Manager, you will lead and coordinate Network Operations, ensuring domain escalation management and excellence in service delivery. Leveraging your technical and leadership expertise, you will engage with stakeholders, develop team capabilities, implement best practices, and drive operational excellence through innovation and automation.

What you will do:

Manage and coordinate Network Operations teams and domains. Drive service delivery programs () through automation and continuous optimization. Conduct resource and people management, including performance assessments, talent management, and succession planning. Implement and drive improvement programs, best practices, and strategy development. Oversee change management initiatives aligning with business needs. Build and maintain strong customer relationships while supporting sales activities. Manage unit financials, budgets, and forecasts. Ensure adherence to Ericsson Group Management System (EGMS) and compliance with ethics, OHS/EHS standards. Drive stakeholder management and participate in internal and external governance activities. Promote automation-first approaches and foster innovation.

You will bring:

10+ years proven experience in network operations management and domain escalation handling. Strong leadership, coaching, and talent management skills. Expertise in automation, innovation, and process optimization. Ability to manage budgets, resources, and strategic initiatives. Strong stakeholder management and customer engagement capabilities. Knowledge of EGMS compliance, OHS/EHS, and corporate governance. Experience in Automated Operations, Technical Authority, MS Core & Cloud specialist roles, or Data Analytics. Strong analytical skills with experience in KPIs and performance improvement.

Why join Ericsson?

At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.


Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:

India (IN) || Noida

Req ID:

773313